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Scaling a National QSR Network While Delivering $1M in Annual Cost Savings
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services provided
- Requirements analysis
- RFP management
- Provider evaluation
- Contract negotiation
- Implementation oversight
- Billing review support
top features
- $1M annual savings
- Integrated service delivery
- Reduced internal strain
- Scalable infrastructure
- $500K+ billing recovery
client
the challenge
The company’s legacy MPLS wide-area network was no longer able to support the scale, resilience, and operational demands of the business.
Rapid expansion was increasing pressure on bandwidth and redundancy, while budget constraints required significant cost reduction. Severe outages were impacting revenue, a recent acquisition introduced service consolidation complexity, and the internal IT team needed a solution that would reduce strain while providing proactive network management and faster issue resolution.
The business also needed support in establishing a repeatable infrastructure model for future locations and urgently required help achieving PCI compliance certification.
ata's approach
ATA led a structured, vendor-agnostic evaluation process designed to align the company’s infrastructure strategy with both current operational needs and future growth.
After conducting a detailed requirements analysis, ATA ran a targeted RFP process and brought forward a select group of providers for evaluation. Through rigorous assessment, ATA identified the provider that offered the strongest strategic fit.
ATA then negotiated optimal pricing and contract terms, while the project coordination team provided end-to-end implementation oversight to ensure a smooth rollout and reduce the burden on the internal team.
results delivered
The selected solution delivered both immediate cost savings and long-term infrastructure value.
Key outcomes included:
- Approximately $1M in annual cost reduction
- Comprehensive service integration across connectivity, failover, managed services, field operations, and warehousing
- Reduced internal resource strain through expert implementation and ongoing support
- Scalable infrastructure built to support rapid future expansion
- More than $500,000 recovered in billing discrepancies over three years through ATA’s proactive account management and billing reviews
The result was a stronger, more scalable network foundation that supported continued growth while delivering measurable operational and financial impact.
Need help modernizing your communications environment? Talk to ATA about your contact center, citizen engagement, or CCaaS strategy.